Terms of reservation cancellation.
In order to avoid fines amounted to cost of 1 night stay in corresponding room, individual clients should cancel reservation until 12 am of local time 2 days prior to arrival date, and for the groups - 7 days prior to arrival date. Cancellation of reservation can be done via phone, fax or e-mail.
Rules of granting reservation
All reservations require guarantee and advance. If you are representative of company please send us guarantee letter from company name in which you should mention that accommodation will take place in corresponding dates. In you are private person You should make advance payment in the amount of 50% of accommodation to our bank account. All the questions which appear in the process of granting reservation we will answer gladly by e-mail or phone.
Group accommodation
Reservation of 4 or larger number of rooms should be done in advance. For reservation of group accommodation please address to hotel manager under following address: reservation@oselya.in.ua
In field «subject» please mention «group».
Accommodation with animals
Accommodation with animals is allowed with separate charge.
Pay-time
Room rate is taken according to common pay-time - 12 am of the local time.
Room rate for accommodation on less than 1 day is equal to full day accommodation irrespective of pay-time.
Prolongation of accommodation after pay-time can only happen if free rooms are available. In case of departure within 12 hours after pay-time ½ daily room rate is taken and in case of departure after more than 12 hours after ay-time – full daily room rate.
Food
Prices are mentioned including breakfast. Lunch and dinner can be order for additional fee.
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